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ShareScan Administration Console cannot start - error 0xc000002d

Article # 3016850 - Page views: 323

In a new install onto a server class OS, the installation completes without errors.  However when starting Administration Console for the first time, the following error appears: ShareScanAdminConsole.exe - Application Error The application was unable to start correctly (0xc000002d). Click OK to close the application.

Nuance Support has seen this issue when installed on a Domain Controller. Running ShareScan on a Domain Controller is not supported.

The resolution is to use a server that is not a Domain Controller.