ShareScan client for Canon MEAP: FILE NOTFOUND ERR
Article # 3016613 - Page views: 238
Problem:
When using ShareScan client for Canon MEAP, the following error appears.
"No error text was resolved for IMF_OPEN_ERR, lastErrorRC: FILE_NOTFOUND_ERR, errTextRC: REC_OK, supplemental text:
C:\ProgramData\NUANCE\ShareScan\ScannedFiles\Dalumet B&O / Mister Rogers\eCpyincoming_99495766....."
Cause:
The copier host name in this case is "Dalumet B&O / Mister Rogers". The host name contains invalid character, in this example a forward slash ('/'). This results in an invalid file path.
Resolution:
Change the copier hostname to a valid name that does not contain disallowed special characters.
Article # 3016613