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ShareScan error message "Licenses are corrupted"

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Article # 3016904 - Page views: 264

ShareScan error message "Licenses are corrupted"

Problem:

"Licenses are corrupted' message appears when trying to add a license to a ShareScan 5.x manager. This message will appear when Internet access is not available from the ShareScan Services Manager.

Cause:

The ShareScan Services Manager needs to have internet access to get the License file from our license download site.

http://licenses.nuance.com/sharescan