Troubleshooter Tool: How to export the Full Check report (CheckResult.xml)
How to retrieve:
- Run the ShareScan Troubleshooter, either from the Start Menu, or from the Server\Tools folder.
- Ensure the drop down menu indicates "Full Check" then Click the "Start check" button
- Wait until the message "Check finished." appears.
- Click "Check result" -> "Save Result".
- Choose a file name (or use the default "CheckResult.xml") and click Save
(i.e. C:\Program Files (x86)\Nuance\ShareScan5.1\Server\Tools)
In ShareScan 5.2, there is a check box to collect this together with the Trace Logs.