When trying to add the Canon MFP with EFI Fiery to ShareScan, the following error appears:
Failed to retrieve configuration data for
Cause: The Canon MFP's Fiery controller does not have port 9030 open.
Resolution: Open port 9030 on the Fiery. (This must be done on the MFP, not via the Web Interface). The menu options may vary by Fiery model or device.
- Open the Device Center
- Select Server Configuration
- Select Network
- Select Protocols
- Select TCP/IP
- Select Security
From this location you can edit, enable, and disable ports.
** Please note that not all Fiery devices allow for custom ports to be open. If you are unable to manually open a port within the Fiery configuration, please contact your Fiery supplier.