ERP System: Oracle, SAP, Peoplesoft MarkView Version: All Version of MarkView
Encountering error 38 when receiving an inbound fax
- When receiving and inbound fax, clients may encounter the following error message:
Error 38 receiving fax from Error:T.30 T1 timeout expected (BChannel4) JobFile:C:\Program Files\170 Systems\MarkView Fax Server\FaxImport\BChannel4_71930224_20070612153500.xml 0 files received Port: BChannel4
Likely someone called, and then hung up before the fax transmission began.
Therefore this message is not indicative of a lost fax and the error message can easily be replicated by calling in to your MarkView Fax Server and then hanging up.