MarkView Fax Server - Receiving error after applying 5.10.7 Patchset or 5.0.4.1 Hotfix - Unable to initialize port: BChannel5 error

Applies To

• ERP System: Oracle
• MarkView 5.10.7, 5.0.4.1

Behavior

After applying the MarkView 5.10.7 Patchset or the 5.0.4.1 Hotfix, receiving the following error when trying to run the Fax Server:

"Unable to initialize port: BChannel5 error"

How do I correct this issue?

Resolution

This is a known issue and has been addressed in the following software corrections:

• MarkView Fax Hotfix 5.10.7.2 (for 5.5 and 5.10.X customers)
• MarkView Fax Hotfix 5.0.4.2 (for 5.0 customers)

The hotfix software and release notes are attached to this Answer.

Keywords: 25205, 5.10.7.1, 25267, 25051