- ERP System: Oracle, SAP
- MarkView Version: 7.1 and below
Emails are being received but attachments are not being picked up. In the mvfilecapture.log, the following error is present:
ClassLoader "filecapture.web.filecapture:0.0.0" (from <web-module> in /opt/oracle/10.1.3/OAS1/j2ee/advisor/applications/filecapture/filecapture/): This
This can occur when the application server still has a handle to the old instance of File Capture when the new instance is deployed.
The resolution is to simply bounce the application server.
Keywords: ClassLoader, -This loader has been closed-, email, attachment