MarkView for SAP - Applying SAP EHP5 causes a Transport Collision

Applies To

• ERP System: SAP
• MarkView Version: 7.0, 7.1

Behavior

• After applying SAP EHP5 in an environment where MarkView is already installed a Transport collision occurs causing the MarkView code to be overwritten. This can cause issues in the following areas of MarkView:
  • Once a payment run is done in SAP, invoices that are paid will not transition from the Pending Payment to Completed queue.
  • In the SAP console, once the user does Get Next and saves a PO or Non-PO invoice, MarkView will fail to ‘link’ the SAP invoice with the MarkView work item and the scanned image.

Known Causes

• This can occur as a result of a Transport collision between MarkView and SAP EHP5.

Resolution

• Please follow the steps in the attached 'Correct Transport Collision BTE 1030.pdf' to resolve the issue.

Keywords: transporte, collision,