- ERP System: All
- MarkView Version: 6.4 and earlier
- Barcode recognition is poor using Markview Scan.
- The most likely cause of bar code recognition problems is poor image quality.
- To ensure the best possible image quality, use the menu settings
- In some cases recognition rates may be improved by upgrading the Kofax recognition engine installed with every MarkView Scan installation. To see if you can benefit from an upgrade please log a Support Case.
- The software varies depending on Scanner and Controller models. Please ask for assistance if needed in locating the following required information.
- MarkView Scan version
- Scanner Make and Model
Kofax Controller Board Model
Kofax USB Dongle Version
- Kofax Image Controls or VRS version (Run VCDemo and choose Help -> About Image Controls...)
Keywords: MarkView Scan, bar code