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MarkView Scan - 'ORA-20202 : There are no Volumes available for new Images of Document '

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Summary

3996

Applies To

  • ERP System: All
  • MarkView Version: 6.4 and earlier.

Behavior

  • While using MarkView Scan and attempting to accept a batch, the system generates the following message: 
    ORA-20202 : There are no Volumes available for new Images of Document Type (#)

    where: # refers to the document type number.

Resolution

  • Please ensure your OPEN Volume is authorized this document type by taking the following steps:
    1. Start MarkView Administration Web Edition.
    2. Click the Volumes tab.
    3. Click the Details button for the OPEN Volume
    4. Click the Document Type Auths tab.
    5. Click the Add button to authorize ALL Doc Types, or select the appropriate Document Type to authorize.
  • If this does not resolve the issue, please contact Kofax Technical Support.

Keywords: MarkView Scan, Volumes, Document Type, ORA-20202