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MarkView Scan - Windows Application Error when shutting down Capture and Output server



Applies To

  • ERP System: ( Oracle, Peoplesoft)
  • MarkView Version: (Markview scan 4.7)


  • We have installed the version 4.7 MarkView Fax Server, -MarkView Barcode Server-, -MarkView Viewer Desktop Edition-, -MarkView Print Server- and MarkView Sca
  • A standard "Dr. Watson" error box might also be one representation of this problem.
    We have wiped and reinstalled the systems but could not eliminate these errors.

Known Causes

  • This is an Oracle bug (3824536) with Objects for OLE


  • The problem could be that instead of version of Oracle Objects for OLE, you have installed a more recent version. This behavior has been seen with version You should be able to get the older version from Oracle or, if not, please contact Kofax Technical Support.

Keywords: c&o, doctor, watson, exception, shutdown, log, event, referenced, memory, not written, instruction, deactivate, OO4O, objects for OLE,, scan, print, fax, barcode, bar code, recognition, mail, gateway, MVS, MVPS, MVFS, MVRS, SFMGW, retry