- ERP System: All
- MarkView Version: 6.4 and earlier
- MarkView Scan reports '20125: Error 20125 occured while selecting device'
- The user can logon to MarkView Scan and create a new MarkView Scan batch, but is unable to scan.
- The error 20125 is consistent with an error state on the card on the scanner.
- Follow the instructions in the following article:
MarkView Scan - Scan Station Shut Down and Reboot