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MarkView Viewer Enterprise & Express - "OK" button not visible on Re-Create Document markup in MarkView 6.5

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Applies To

  • ERP System: Oracle, SAP
  • MarkView Version: 6.5


Behavior

  • Following an upgrade from MarkView 6.4 to MarkView 6.5, the "OK" button is not visible on the Re-Create Document markup.

Known Causes

  • This issue can occur following an upgrade from MarkView 6.4

Resolution

  • The issue which can be resolved by taking the following steps.

    1. Connect to the MarkView schema via SQL*Plus

    2. Run the attached SQL Fix36750.sql script. This will replace the missing control on the Re-Create Document markup.

    3. Confirm that the script reports no errors, then type commit;
    4. Restart the MarkView Application Server in order for the change to take affect.


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Author:  Shawn Abedi

Created On: 7/31/2019

Based on original CRM article 4749