Installing MarkView 10.1.0.0 with Oracle 19c Database

Question / Problem: 

What steps do I need to follow when installing MarkView 10.1.0.0 in an environment running Oracle 19c database? 

Answer / Solution: 

• As of 02-SEP-2020, per the Technical Specification document for MarkView 10.1.0.0, MarkView supports only version 19.3+ of the Oracle database. 
• In order to install MarkView 10.1.0.0 with Oracle 19.3+, you have to follow the steps in the attached ReadMe.txt file for the KofaxMarkView-10.1.0.0.FIX10567 hotfix.
• NOTE: These steps need to also be done when running the installer for re-integration with MarkView (example: partial install)

ReadMe-KofaxMarkView-10.1.0.0.FIX10567.txt

KofaxMarkView-10.1.0.0.FIX10567.zip

• Perform the steps from attached ReadMe-KofaxMarkView-10.1.0.0.FIX10567.txt 'New installation of MarkView 10.1.0.0 on Oracle RDBMS 19c' section, which includes an env_dependency_defns.xml file replacement and several other steps.
• NOTE: If these steps aren't taken, you will encounter errors such as:

2022-07-19 07:59:58,710 ERROR com.markview.installer.InstallerType Dependency of type OracleTextDependency for the selected product(s) FAILED with the following exception: 
The version returned by the database does not have the right format. At least one dot expected

com.markview.installer.InstallerException: The version returned by the database does not have the right format. At least one dot expected
at com.markview.installer.resource.DatabaseResource.getMajorVersion(DatabaseResource.java:125)
at com.markview.installer.envdependency.DBBean$DbInfo.setVersions(DBBean.java:142)
at com.markview.installer.envdependency.DBBean$DbInfo.<init>(DBBean.java:111)
at com.markview.installer.envdependency.OracleTextBean$OracleTextInfo.getDbVersion(OracleTextBean.java:130)
at com.markview.installer.envdependency.OracleTextBean$OracleTextInfo.<init>(OracleTextBean.java:58)
at com.markview.installer.envdependency.OracleTextDependency.getDependencyInfo(OracleTextDependency.java:52)
at com.markview.installer.envdependency.AbstractDependency.verify(AbstractDependency.java:224)
at com.markview.installer.InstallerType.verify(InstallerType.java:999)
at com.markview.installer.InstallerType.runInstaller(InstallerType.java:1570)
at com.markview.installer.Installer.main(Installer.java:45)

Applies to: