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MarkView Support Quick Links

MarkView Support Quick Links
This Article is intended to provide information MarkView Administrators would use on a regular basis for maintaining or troubleshooting issues in their MarkView environment.

Summary 

This Article is intended to provide information MarkView Administrators would use on a regular basis for maintaining or troubleshooting issues in their MarkView environment. For general information about maintaining your MarkView environment please review the "Performing System Maintenance" section of the MarkView System Administration Guide.

 

ALERT : Microsoft ending support of basic mail authentication on 10/1/2022

Is OAuth Supported for MarkView Mail Gateway?

  • OAuth is ONLY supported by the MarkView Mail Gateway in MarkView version 10.3+. Please refer to the following article.
  • If you are not on MarkView 10.3, you will need to take the documented steps to workaround the situation until you can upgrade.

 

MarkView Serial #


MarkView Product Documentation

 

Fix Packs (Patches, Updates and Fixes)

 

Technical Support Diagnostic Tools

 

Migrating & Cloning Environments

 

MarkView Email Troubleshooting

 

Inbound Email to KIC - Settings, Requirements & Tips Related to Exporting to MarkView

Notes:

 

MarkView Performance  

 

MarkView Log File Locations

 

MarkView Connector Troubleshooting

 

MarkView Component Troubleshooting Articles

Component ↓ / MV Version  5.x 6.x 7.x 8.x 9.x 10.x Notes
Accounting Details Tool (DFM) X X X X X X  
Advisor   X X X X   De-Supported. Only applies to MV versions 9.0 and below. 
AUSS     X X X X  
Authentication         X X 9.1 and higher
Automated Actions         X X 9.1 and higher
Application Server X            
Bar Code Generator X X X X X X  
Bar Code Server X X X X X X  
Document Server X X X X X X  
Document Transport Module (DTM)  X X X X X X  
ERP Integration - SAP   X X X      
Expenses X X X X X X  
Export Connector (Kofax Capture integration)   X X X X X 6.5 and above
Fax Server X X X X X   De-supported. Versions 9.x and below.
File Capture  X X X       De-supported. 
FileNet Integration         X X 9.0.0.1+
Installer   X X X X X  
Invoice Audit     X X X X 7.0.2 / 7.1.1 and above
KIC Integration     X X X X 7.1+
Mail Gateway         X X  
MarkView for SAP Gateway   X X X X X  
MarkView Scan X X         De-supported. Only applies to versions 6.4 and below
OCR Invoice X X         De-supported. Versions 6.4 and below.
Performance X X X X X X  
PL/SQL Servlet   X X X X X Versions 6.2 and above
Process Manager X X X X X X  
Process Monitor  X X X X X X  
Self-Service Invoice (SSI)   X X X X X  
SupplierExpress X X X X X X This product has reached end of life.
Viewer     X X X X  
Viewer - Enterprise  X X         De-Supported. 
Viewer - Express X X         De-Supported. 
Viewer - Mobile       X X X  
Workflow Approvals  X X X X X X  
Workflow Get Next  X X X X X X  

 

Kofax Analytics for MarkView Troubleshooting Article

Component 1.x Notes
Kofax Analytics for MarkView X  

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