Kofax Analytics for MarkView - Data Loader throws Incorrect username/password combination error
20486
20486
Question / Problem:
• Data Loader fails with an error.
• The following error is recorded in the WcfDataService.log file:
ERROR WcfDataService.Code.InsightService.LoginProvider - Couldn't login.
AltoSoft.Insight.Common.WrongPasswordException: Incorrect username/password combination.
• The possible cause:
Change of Insight Administrator password not completed correctly.
Answer / Solution:
• Log in to the Insight Admin console.
• In the menu on the left of the screen, expand Users.
• Select the Administrator.
• Re-enter the Administrator password in the "Password" and "Confirm password" fields and click on "Save".
• Reboot the whole machine.
Applies to:
Product | Version | Category |
---|---|---|
KAMV | 1.1.x | All |