Capture step Export does not appear in KAMV
13751
Summary
13751
Applies To
- ERP System: Oracle EBS
- MarkView Version: 8.0.0.x and 9.0.0.x
- Kofax Analytics for MarkView (KAMV) Version: 1.0 and above
Behavior
- After logging into Kofax Analytics for MarkView, the Capture step Export does not appear in reports.
Known Causes
- For 8.0.0.x, this is due to Bug 883465:Notification about export step cannot be sent, error 'Could not load file or assembly'
- For 9.0.0.x, this is due to Bug 884019:Notification about export step cannot be sent, error 'Could not load file or assembly'
Resolution
- 8.0.0.x:
Add this section into Release.exe.config right before </configuration> tag at the last line; The file Release.exe.config must be updated exactly where Kofax Capture is installed (on the machine running export) and would be in a location similar to C:\Program Files (x86)\Kofax\CaptureSV\ServLib\Bin:
<runtime> <assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1"> <dependentAssembly> <assemblyIdentity name="Kofax.Connector.MarkView" publicKeyToken="6d1e8830785b0542" culture="neutral" /> <bindingRedirect oldVersion="8.0.0.0" newVersion="8.0.0.13" /> </dependentAssembly> </assemblyBinding> </runtime>
- 9.0.0.x
Add this section into Release.exe.config right before </configuration> tag at the last line; The file Release.exe.config must be updated exactly where Kofax Capture is installed (on the machine running export)and would be in a location similar to C:\Program Files (x86)\Kofax\CaptureSV\ServLib\Bin:
Note: old version for Kofax.Connector.MarkView.dll should be exactly 8.0.0.0 (not 9.0.0.0) because of wrong initial version of this dll
<runtime> <assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1"> <dependentAssembly> <assemblyIdentity name="Kofax.Connector.MarkView" publicKeyToken="6d1e8830785b0542" culture="neutral" /> <bindingRedirect oldVersion="8.0.0.0" newVersion="9.0.0.3" /> </dependentAssembly> </assemblyBinding> </runtime>
Keywords: KAMV, capture, Export, Step