Skip to main content
Kofax

Kofax Analytics for MarkView - Deleted batches show in reports

Summary

13584

Applies To

  • ERP System: Oracle EBS
  • MarkView Version: 8.0 and above
  • Kofax Analytics for MarkView (KAMV) Version: 1.0 and above

Behavior

  • Batches that were deleted in Kofax Capture are still appearing in the Capture reports in KAMV. How do I resolve this issue?

Known Causes

  • Kofax Capture does not provide notifications about batches that are deleted using Batch Manager. Kofax Analytics for MarkView marks invoices as deleted if no batch notification comes within the specified time interval (the default value is 15 days).    

Resolution

  • If this value is determined to be too long of a time of you can modify this value by running the following query in the KAMV Schema:
    • update KAMV_PARAMETERS set PARAMETER_VALUE = '<New Value>' where PARAMETER_NAME = 'KAMV_DAYS_FOR_DELETE';

Keywords: deleted, batches, reports, KAMV, analytics