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After updating MarkView and Kofax Capture password we are now seeing invalid password attempt in Oracle

Article # 3029703 - Page views: 50

Issue

After updating MarkView and Kofax Capture password we are now seeing invalid password attempt in Oracle

Cause

Bad login attempt is happening because users left their Batch manager running during password reset time. 

 

Solution

Please have all users to sign-out from Batch Manager and re-login. 

Level of Complexity 

Moderate

 

Applies to  

Product Version Build Environment Hardware
Kofax Batch Manager All      

References

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