Question / Problem:
The business wants to modify the daily email notifications sent to users.
Answer / Solution:
The ENABLE_MVAP_CUSTOM preference determines whether the notification message is based on the mv_message_text_tl table, or is set in the MVAP_CUSTOM package.
To Use the MVAP_CUSTOM package to build the message:
◾ Set the ENABLE_MVAP_CUSTOM preference to TRUE to use the MAP_CUSTOM package to build the message. Code will then need to be added to this package in order to build the message text. Kofax Professional Services can be engaged to develop this code.
To Use the mv_message_text_tl table to define the message text.
◾ Set the ENABLE_MVAP_CUSTOM preference to FALSE to use MarkView standard messages. This requires that you search for the message, unset the read-only flag, modify the message and reset the flag.
Run this query to find the message to change:
select message_id from mv_message_text_tl where UPPER(translated_text) like upper('%You have invoices in your Web Inbox%');
note must check this due to language as well
Unset the Read only flag:
update mv_message set changeable_yn = 'Y' where message_id = &message_id;
where &message_id is the value returned by the first query
Open the message in MarkView Home by selecting the Administration->MarkView Admin menu item and clicking the Messages tab, then filter on Message ID. Edit the message and click Save.
Reset the Read Only flag:
update mv_message set changeable_yn = 'N' where message_id = &message_id;