MarkView All Components - Setting up MarkView Alerts Notifications

Applies To

• ERP System: All
• MarkView Version:  6.x, 7.x

Behavior

• Customer may wish to change the destination e-mail address for MarkView alerts.
• MarkView sends Alert notification when monitored conditions are exceeded. Customer may wish to create, edit or delete their own conditions, including changing existing limits.

Known Causes

• General Administration.

Resolution

• Current Alerts status can be checked on the System Status screen.
  • MarkView Home -> Utilities -> System Status.
• Screens to maintain the Alerts are available to members of the Module Admin Group.
• MarkView Alert Notifications are set using the AP Configuration screen.
  • MarkView 6.x: Home -> Module Admin -> AP Configuration -> AP Configuration
  • MarkView 7.x: Home -> Module Admin -> Organizations -> Global Configuration -> AP Settings
• MarkView Alerts are maintained from the Status Lookups screen.
  • On MarkView Home -> Module Admin -> Status Lookups
  • The screen allows inserting, deleting and editing System Status Alerts.
  • Name (as displayed in the System Status), Limits and Descriptions can be changed.
  • Alerts can be disabled
  • Alerts notifications can be set to be sent on hourly basis.

Related Articles

• N/A

Revision History