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Kofax

MarkView Application Server - Batch Print java.lang.NullPointerException error in mvas-vue logs

Summary

4368

Applies To

  • ERP System: All
  • MarkView Version: All

Behavior

  • After submitting a batch print request, the Export Request Admin data (visible via Support Tools) shows the request with an 'F' status and with an error of null and I am receiving the following error in the mvas-vue logs:
    Exception encountered. 
    java.lang.NullPointerException
        at java.util.StringTokenizer.(StringTokenizer.java:182)
        at java.util.StringTokenizer.(StringTokenizer.java:204)
        at markview.viewer.ue.controller.ControllerServlet.getActionName(ControllerServlet.java:234)
        at markview.viewer.ue.controller.ControllerServlet.handleRequest(ControllerServlet.java:146)
        at markview.viewer.ue.controller.ControllerServlet.doPost(ControllerServlet.java:136)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
        at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
        at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
        at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
        at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
        at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3244)
        at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
        at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
        at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2010)
        at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:1916)
        at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1366)
        at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
        at weblogic.work.ExecuteThread.run(ExecuteThread.java:181)

Known Causes

This error can occur if you have assigned an invalid value to the Servlet Address for the MarkView Export Queue Assignment.

Resolution

The System Administrator's Guide document ( ) indicates the Servlet Address must be of the form: http://server:port/mvasvue/ultralite/MailPDF

If you do not have the configuration exactly as documented, the error will occur. (For example, if you omit 'MailPDF' from the end of the value).

Note: The printer name may be case sensitive.

Keywords: weblogic peoplesoft