MarkView Application Server – HTTP 413 Entity Too Large on Kofax Capture

Applies To

• ERP System: All
• MarkView Version: 6.5 and higher

Behavior

• Some batches from Kofax Capture fail when processing large images.

  Export Error: Script #1 (Kofax MarkView Export Connector) [0 MVImportAPI.MVImportException: Exception in HTTP Upload Request.
  ---> MarkView.DocServer.FileTransferException: Exception in HTTP Upload Request. ---> System.Net.WebException: The remote
  server returned an error: (413) Request Entity Too Large.

• Un-rejecting and opening the properties shows the full error message

  '05','2013-08-29','04:48:05','2013-08-29','05:01:46','Export','32','DYW12210APP01','0','Export Error: Script #1 (Kofax MarkView Export
  Connector) [0 MVImportAPI.MVImportException: Exception in HTTP Upload Request. ---> MarkView.DocServer.FileTransferException:
  Exception in HTTP Upload Request. ---> System.Net.WebException: The remote...','0','0','0','0','0','0'

• Apache Access Log contains the following string when a batch fails: 413 365
  • 413 is the HTTP error code related to Request Entity Too Large.
• Apache Error log contains the following message: Request content-length of XXXXXX is larger than the configured limit of YYYYYY
• DTM logs have no record from the failed batch.

Resolution

• Increase the size of the LimitRequestBody in $ORACLE_HOME/Apache/Apache/conf/httpd.conf
• Re-start OPMN using opmnctl stopall / opmctl startall commands

Keywords: 413, entity, too large