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Kofax

MarkView Application Server - Unable to access application source information

Summary

5229

Applies To

  • ERP System: Oracle, SAP
  • MarkView Version: All Versions
  • Application Server: WebLogic

Behavior

  • When attempting to restart the MarkView Application Server, or deploy an ear file the analytics-core.ear file may fail to deploy with an error similar to the following in WebLogic:
weblogic.management.DeploymentException: [Deployer:149003]Unable to access application source information in '/home/weblogic/Oracle/Middleware/user_pro

Resolution

  • When this issue occurs please follow these steps to resolve the issue.
    1. Backup the analytics-core.ear file
    2. From the WebLogic Console Delete the analytics-core.ear file.
    3. Restart the physical server where WebLogic is installed.
    4. From the WebLogic Console Install the backed up versions of the analytics-core.ear file (Please note that the analytics-core.ear file is environment specific and can not be moved between environments.)
    5. Restart WebLogic.
    6. Confirm the analytics-core.ear file is now Active.

Keywords: app source