Question / Problem:
Our MarkView Application Server on JBoss is crashing frequently and the logs are trapping the following error:
java.io.IOException: Too many open files
This count of too many open files can lead to crashes. After a server bounce, the count is reset.
How can we resolve this?
Answer / Solution:
To address that issue, Kofax recommends the following steps be taken to modify the deployment scanner settings:
- In the standalone.xml file find "<subsystem xmlns="urn:jboss:domain:deployment-scanner:2.0">"
- In the next string set "scan-interval" to 0. In this case scanner will be started only one time at the start.
- Restart the server.
If the steps above still do not resolve the issue, then create a crash dump as follows:
- Add the following to the JAVA arguments:
-verbose:gc -Xloggc:<path to the gc file> -XX:+PrintGCDetails -XX:+PrintGCTimeStamps -XX:+PrintGCDateStamps -XX:+HeapDumpOnOutOfMemoryError -XX:HeapDumpPath=<path to the dump file>
2. Restart the server.
3. After the next crash provide Technical Support with a zip of all JBoss and MarkView logs.
|MarkView for Oracle||10.x|