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Unable to approve a MarkView invoice

Article # 3018047 - Page views: 294


Question / Problem: 

The error below occurs when the user tried to approve a MarkView invoice, although the distribution lines total is correct.

MarkView Workflow Exception Invoice line amount "xxx" does not equal distribution total 0. Correct the distributions before approving the invoice.

Answer / Solution: 

Refresh the distribution lines from Oracle, login into Oracle EBS as payables, search for the invoice from the invoice entry form, open the distribution lines of the invoice, then update any field (e.g. description) and click save, then try to re-approve the invoice.

Applies to:  

Product Version
MarkView Oracle