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Kofax

MarkView Bar Code Server - Error -2147221403 encountered while attempting to access image file - GetHttpFile failed with HTTP status code 403

Summary

4134

Applies To

  • ERP System: All
  • MarkView Version: All

Behavior

  • The MarkView Barcode Server is down and I cannot bring it up. When I try to Activate it, it goes down immediately.
  • The log file shows the following error:
Error -2147221403 encountered while attempting to access image file:

An error occurred during the attempted download of <tif>

documentID=<document_id>&pageNumber=1&path=<path>
GetHttpFile
GetHttpFile failed with HTTP status code 403.

Known Causes

  • This problem can be caused by having Internet Explorer set up to use the proxy server.
  • To verify this, examine the check box titled 'Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections)".

Resolution

  • Open IE and choose Tools -->Internet Options -->Connections-->LAN Settings

Keywords: barcode server down HTTP status code 403 -2147221403