MarkView Bar Code Server - Error -2147221403 encountered while attempting to access image file - GetHttpFile failed with HTTP status code 403

Applies To

• ERP System: All
• MarkView Version: All

Behavior

• The MarkView Barcode Server is down and I cannot bring it up. When I try to Activate it, it goes down immediately.
• The log file shows the following error:

Error -2147221403 encountered while attempting to access image file:

An error occurred during the attempted download of <tif>

documentID=<document_id>&pageNumber=1&path=<path>
GetHttpFile
GetHttpFile failed with HTTP status code 403.

Known Causes

• This problem can be caused by having Internet Explorer set up to use the proxy server.
• To verify this, examine the check box titled 'Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections)".

Resolution

• Open IE and choose Tools -->Internet Options -->Connections-->LAN Settings