- ERP System: Oracle, Peoplesoft, SAP
- MarkView Version: MarkView 5.5 and higher
- When attempting to process image files the MarkView Import Server may fail with an error message similiar to the following:
C:\Program Files\Kofax MarkView\MarkView Fax Server\FaxImport\bchannel3_78627008_20090504150337.xml failed while trying to upload C:\WINNT\TEMP\tmp261D An error occurred during the attempted upload of 'http://server/mvasdtm/markview/00003...c_Server/3/3/3 PutHttpFile DoPutHttpFile failed with code 12030
At the same time the Import Server is failing the Apache log files show an error message similiar to the following:
Request content-length of 358506 is larger than the configured limit of 262144
- MarkView File Capture may display one of the following error messages:
2009-11-06 13:09:38,784 [Thread-17] ERROR com.markview.emailattach.inbound.Pop3ImapMailConnector:948 - A problem occurred while capturing a document. c Caused by: java.net.SocketException: Broken pipe
2009-11-16 15:42:23,363 [Thread-17] ERROR com.markview.emailattach.inbound.Pop3ImapMailConnector:948 - A problem occurred while capturing a document. c
- This issue can occur if the maximum content-length allowed by Apache is exceeded. This can occur if the TIFF file generated by MarkView Fax Server is larger than the Apache configuration allows.
- In order to resolve this issue, open the Apache configuration file, $ORACLE_HOME/Apache/Apache/conf/httpd.conf, and increase the value of the LimitRequestBody parameter. After changing this parameter please stop and start opmn using the opmnctl stopall / opmctl startall commands.
Keywords: File Capture, Import Server, upload, apache, broken pipe, request entity too large