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Summary 

This Article is intended to provide information MarkView Administrators would use on a regular basis for maintaining or troubleshooting issues in their MarkView environment. For general information about maintaining your MarkView environment please review the "Performing System Maintenance" section of the MarkView System Administration Guide.

MarkView Product Documentation

Patches, Updates and Fixes

Technical Support Diagnostic Tools

Migrating & Cloning Environments

MarkView Performance 

MarkView Log File Locations

MarkView Component Troubleshooting Articles

Component 5.x 6.x 7.x 8.x 9.x 10.x Notes
Accounting Details Tool (DFM) X X X X X X  
Advisor   X X X X   Only marked versions 9.0 and below.
AUSS     X X X X  
Authentication         X X 9.1 and higher
Automated Actions         X X 9.1 and higher
Application Server X            
Bar Code Generator X X X X X X  
Bar Code Server X X X X X X  
Document Server X X X X X X  
Document Transport Module (DTM)  X X X X X X  
ERP Integration - SAP   X X X      
Expenses X X X X X X  
Export Connector (Kofax Capture Integration)   X X X X X 6.5 and above
Fax Server X X X X X   Versions 9.x and below
File Capture X X X        
FileNet Integration         X X 9.0.0.1 and above
Installer   X X X X X  
Invoice Audit     X X X X 7.0.2 / 7.1.1 and above
KIC Integration     X X X X 7.1 and above
MarkView Gateway   X X X X X  
MarkView Scan X X         Versions 6.4 and below
OCR Invoice X X         Versions 6.4 and below
Performance X X X X X X  
PL/SQL Servlet   X X X X X Versions 6.2 and above
Process Manager X X X X X X  
Process Monitor  X X X X X X  
Self-Service Invoice (SSI)   X X X X X  
SupplierExpress X X X X X X  
Viewer     X X X X  
Viewer - Enterprise  X X          
Viewer - Express X X          
Viewer - Mobile       X X X  
Workflow Approvals  X X X X X X  
Workflow Get Next  X X X X X X  

Kofax Analytics for MarkView Troubleshooting Article

Component 1.x Notes
Kofax Analytics for MarkView X  

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