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MarkView ERP Integration - Issues with multi-language attachments. Receiving error -This MarkView document is associated with multiple ERP records. Placing the Entry complete is not allowed.-

Summary

4075

Applies To

  • ERP System: All
  • MarkView Version: 5.x

Behavior

When clicking the Get Next button, and then entering and attaching an invoice, the user then places the Entry Complete markup. If the attachment has multiple languages, the system issues the following error message:

This MarkView document is associated with multiple ERP records. Placing the Entry complete is not allowed.

Known Causes

This is a known behavior and this has been resolved with a patch.

Resolution

  • This is a known behavior and this has been resolved with the following patch:
    • MarkView ERP Database Objects 5.5.3.1
Please note that this patch is not a cumulative patch, and therefore does not include patch 5.5.2.1. Therefore, see Article Number 000004074 - AUSS scripts not synchronizing roles and groups correctly & MVERP_USER_SETUP_UTIL.SynchUserRespGroupsRoles raises an Invalid Number error for more details.

The patch and installation instructions are included in the zip file attached below.

Note: The 5.10.1 patch set supersedes this patch. In other words, if you apply the 5.10.1 patch set, you do not need to apply the MarkView ERP Database Objects 5.5.3.1 patch.

Keywords: 21238, Multi-Attachment MVAP_Form_Entry_Complete, MVERP_Util.GetERPAttachmentCount