MarkView ERP Integration - Troubleshooting NoClassDefFoundError or Could not initialize class

Applies To

• ERP System: All
• MarkView Version: 6.x and above

Behavior

The system reports one of the following messages:

• java.lang.NoClassDefFoundError, msg=Could not initialize class
• JBO-29000: Unexpected exception caught: java.lang.NoClassDefFoundError

Exception Details.
oracle.apps.fnd.framework.OAException: oracle.jbo.JboException: JBO-29000: Unexpected exception caught:
java.lang.NoClassDefFoundError, msg=Could not initialize class com.markview.oracle.apps.util.MVFrameworkUtils
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:888)
at _OAErrorPage._jspService(_OAErrorPage.java:221)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)

Known Causes

System upgrade; including a database or R12 upgrade.

Resolution

Please take the following steps after your installation or updates has completed.

1. On 11i environments (R12 does not use jserv.properties).
   • Please also ensure the jserv.properties use absolute paths.
   • Please confirm paths are correct
2. Increase permissions on $JAVA_TOP/com/markview (chmod -r 755)
3. Bounce the Application Server.