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Unable to open Payables Suppliers page after applying patch Oracle log4j patch 33672402 R12 TXK C

Article # 3037517 - Page views: 182


  • Due to the vulnerability with log4j, Oracle has released critical patch  33672402:R12.TXK.C
  • After applying the patch the iSupplier page will show the following error when you attempt to open it:

Error stack has the below error.

Error Stack:

## Detail 0 ## java.lang.NoClassDefFoundError: Could not initialize class oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest( oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest( oracle.apps.fnd.framework.webui.beans.layout.OAStackLayoutBean.processRequest( oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren( oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(



The patch is causing an issue with the personalization by removing contents from java_top. 


Download the following fix here.

This includes the classes that are generally the same as copied to $JAVA_TOP during MarkView Oracle Objects installation, except of the updated class com\markview\oracle\apps\util\MVFrameworkUtils.class and new class com\markview\oracle\apps\util\Logger.class. 



1. Log in as the EBS owner user


2. Backup $JAVA_TOP directory


3. Copy to $JAVA_TOP




4. Go to $JAVA_TOP directory




5. Remove the previous customall.jar file


rm customall.jar


6. Remove the previous com/markview folder


rm -R com/markview


7. Optionally remove org/apache/log4j directory if it exists


rm -R org/apache/log4j


8. Unzip file




9. Recreate customall.jar file with the following command (it requests apps credentials, all other required custom classes should be in $JAVA_TOP)




10. Bounce the EBS


NOTE: For Multi-node environments, it depends on how the multi-node has been setup in the environment. If each node uses its own COMMON_TOP (JAVA_TOP) then the fix should be applied on each node. If all nodes share the same COMMON_TOP (JAVA_TOP) then the fix should be applied only once.

Level of Complexity 



Applies to  

Product Version Build Environment Hardware
MarkView 8.2+    33672402:R12.TXK.C  


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