Skip to main content
Kofax

MarkView All Components - MVT_TEST_EMAIL_ADDRESS Preference Set But Status Alert Emails Going to Production

4240
Article # 304310 - Page views: 122

Summary

4240

We have setup the MVT_TEST_EMAIL_ADDRESS preference, in our TEST environment.

Web Inbox reminders are going to this email address successfully, but he Status Alert Emails are still being sent to our Production Environment.

This is a known issue SPR00062806 and is being reviewed by our Product Development Engineering Team for a possible correction in a future release.

Workaround:

The workaround for this particular issue in the meantime is to create a test preference for the MVT_OVER_LIMIT_STATUS_EMAIL, and MVT_DAILY_STATUS_EMAIL preferences similiar to the MVT_TEST_EMAIL_ADDRESS preference.

Keywords: prod