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MarkView Expense Management - Barcode is not displaying on the Expense Confirmation Page.

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Summary

4856

Applies To

  • ERP System: Oracle
  • MarkView Version: 6.x and higher

Behavior

  • After submitting an Expense Report the MarkView Barcode no longer appears on the Confirmation Page.

Known Causes

  • This issue can occur as a result of an Oracle patch overwriting the AP_WEB_OA_CUSTOM_PKG in the Apps Schema.

Resolution

  • Retrieve the AP_WEB_OA_CUSTOM_PKG package from your MarkView Installer. This will be in a directory similiar to the following (note the directories may be slightly different depending on your verison of MarkView):
    • \install-image-oracle-6.5.0\modules\expense-management-oracle-dist-6.6.0\expense-management- oracle-db\schema\oa_custom_package_bodies
  • Backup the existing AP_WEB_OA_CUSTOM_PKG package from the Apps Schema.
  • Compile the new version of the AP_WEB_OA_CUSTOM_PKG package in the Apps Schema.
  • The Barcode should now appear on the Expense Confirmation Page.

Keywords: bar-code, bar code