MarkView Expense Managerment - Oracle iExpense Hangs and Says 'Loading' When Viewing Attachments

Applies To

• ERP System: Oracle
• MarkView Version: All Versions

Behavior

• When attempting to view Attachments via Oracle iExpense Home, user can see the icon indicating that an attachment is available. However, when clicking on the icon there is a popup that says "Loading" and then nothing happens.

Known Causes

• Inline attachments may be enabled.

Resolution

• Verify that the profile option FND: Disable Inline Attachments is set to TRUE.
• If the profile FND: Disable Inline Attachments is set to FALSE then update it to TRUE and then verify the behaviour with Expense View link.

Keywords: iExpense, expense, attachment