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MarkView Expense Managerment - Oracle iExpense Hangs and Says 'Loading' When Viewing Attachments

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Summary

20141

Applies To

  • ERP System: Oracle
  • MarkView Version: All Versions

Behavior

  • When attempting to view Attachments via Oracle iExpense Home, user can see the icon indicating that an attachment is available. However, when clicking on the icon there is a popup that says "Loading" and then nothing happens.

Known Causes

  • Inline attachments may be enabled.

Resolution

  • Verify that the profile option FND: Disable Inline Attachments is set to TRUE.
  • If the profile FND: Disable Inline Attachments is set to FALSE then update it to TRUE and then verify the behaviour with Expense View link.

Keywords: iExpense, expense, attachment