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Kofax

MarkView Fax Server - Receiving error after applying 5.10.7 Patchset or 5.0.4.1 Hotfix - Unable to initialize port: BChannel5 error

Summary

4155

Applies To

  • ERP System: Oracle
  • MarkView 5.10.7, 5.0.4.1

Behavior

After applying the MarkView 5.10.7 Patchset or the 5.0.4.1 Hotfix, receiving the following error when trying to run the Fax Server:

"Unable to initialize port: BChannel5 error"

How do I correct this issue?

Resolution

This is a known issue and has been addressed in the following software corrections:

The hotfix software and release notes are attached to this Answer.

Keywords: 25205, 5.10.7.1, 25267, 25051