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MarkView File Capture - Emails are being received but attachments are not being picked up

Summary

In mvfilecapture.log, why am I seeing the error "ClassLoader "filecapture.web.filecapture:0.0.0" (from <web-module> in /opt/oracle/10.1.3/OAS1/j2ee/advisor/applications/filecapture/filecapture/): This loader has been closed and should not be in use."? 4888

Applies To

  • ERP System: Oracle, SAP
  • MarkView Version: 7.1 and below

Behavior

Emails are being received but attachments are not being picked up. In the mvfilecapture.log, the following error is present:

ClassLoader "filecapture.web.filecapture:0.0.0" (from <web-module> in /opt/oracle/10.1.3/OAS1/j2ee/advisor/applications/filecapture/filecapture/): This

Known Causes

This can occur when the application server still has a handle to the old instance of File Capture when the new instance is deployed.

Resolution

The resolution is to simply bounce the application server.

Keywords: ClassLoader, -This loader has been closed-, email, attachment