Users receive "Request has been denied due to unacceptable characters in the input" error trying to reach MarkView Home page

Question / Problem: 

When trying to reach MarkView Home, users who are using the Google Chrome or MS Edge browsers may receive the following error message:

Request has been denied due to unacceptable characters in the input

Answer / Solution: 

• This error is caused by an update to the Google Chrome browser made by Google which puts previously unsupported, double-quote characters ("") in the Chrome's internal HTTP request headers that MarkView doesn't allow.
• The same issue occurs in newer versions of MS Edge.
• MarkView has an update which overcomes this browser situation. 
• It is included in the MarkView 10.1.0.5 fix pack, and the MarkView 10.2.0.1 fix pack.
• To address the problem, please download and plan to apply the latest fix pack for your MarkView version.
• Click here for the latest MarkView releases and fix packs.
• Please subscribe to the MarkView RSS feed for notification when MarkView fix packs are released.

Applies to: