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MarkView Import Server - Login fails after 11G upgrade

Summary

4877

Applies To

  • ERP System: All
  • Database Version: Oracle 11G and Above
  • MarkView Version: 6.4 and above

Behavior

  • MarkView Import Server fails to connect to database with an invalid username/password error.

Known Causes

  • Due to a known issue with the MarkView Import server passwords are sent in all uppercase to the database.
  • With the release of Oracle 11G passwords are now case sensitive in the database by default.

Resolution

  • The case sensitivity can be disabled by running the following command while logged in to the database as SYS:
    ALTER SYSTEM SET SEC_CASE_SENSITIVE_LOGON = false;

Keywords: database, upgrade, case sensitive, error logging in.