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Markview Installer - The installer returned with response code 500

Article # 304284 - Page views: 118


Question / Problem:

When Running the installer the following error occurs on the installation screen

The installer returned with response code 500

The installer-debug.log file will contain the following error:
FATAL com.markview.installer.InstallerType Error while running installer
com.markview.installer.InstallerException: An error was encountered while transferring data to the Target Registry Service. The installer returned with response code 500: Internal Server Error

Caused By: java.sql.SQLException: ORA-12899: value too large for column "MARKVIEW"."MV_TARGET_REGISTRY"."VALUE" (actual: 3099, maximum: 2000)

This error is caused due to a defect in the installations update to the target registry. When you run 
select name_attribute, value from mv_target_registry;

You will see some records in which the value column's data contains numerous backslashes like shown below
NAME_ATTRIBUTE : RESOURCE.OracleAppServer.installDirectory

VALUE:  C:\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\directory\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\  

Answer / Solution: 

Update every value that has the numerous backslaches to remove the extra backslashes. For example

update mv_target_registry
set value = 'C:\directory\'
where name_attribute = 'RESOURCE.OracleAppServer.installDirectory ';

Applies to:  

Product Version Category
MarkView All Oracle/SAP