MarkView Export Connector- Obtaining the full error message when a MarkView Export Connector fails

Behavior: 

An error is seen in Kofax Capture Export but it is incomplete and ends with ...

Resolution: 

Follow the steps below in order to gather the full error message:

1. Open the Batch Manager
2. Select the batch that is in quality control with the error
3. Click process
4. When the batch opens in quality control, there will be a document notes field that contains the error
5. Please select the entire error message from that field, copy it, and then paste it into a notepad window.  Once you have the full error message please review the articles below that have common error messages and resolutions

Common Errors / Resolutions:

Export to MarkView fails with "ORA-20956: Invalid MarkView Process User ID

Kofax Capture - Export error: MV_DOC_CREATION_USER_ID_FK constraint - parent key not found

Applies to: