When running MarkView Process Mail Gateway for Windows, some sites have encountered the following two issues:
- Problems?specifying MAPI as Inbound protocol
- Error 5 when mail is queued up and polling interval is small?
How do you fix these issues?
These are known issues and Kofax has created the following patch:
- MarkView Process Mail Gateway Patch 220.127.116.11
The patch and installation instructions are attached to this Article.
This patch has been superseded by MarkView Process Mail Gateway Patch 18.104.22.168. Please see Article Number 000004078 - MarkView Process Mail Gateway for Windows - You may encounter issues specifying MAPI as Inbound protocol and you may receive multiple Error 5 messages for details. However, more importantly, this patch has also been superseded by the 5.10.1 patch set. In other words, if you apply the 5.10.1 patch set, you do not need to apply MarkView Process Mail Gateway Patch 22.214.171.124 or 126.96.36.199.
Keywords: 2125, 21890, patch, SF, 188.8.131.52