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MarkView All Components - Markview Zoom Button Not Enabled For Invoice Workbench (APXINWKB / SFXINWKB)

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Summary

3865

Applies To

  • ERP System: ( Oracle )
  • MarkView Version: (All versions)

Behavior

  • Zoom button is not enabled in the Invoice Workbench form APXINWKB / SFXINWKB

Known Causes

  • An issue with the forms integration or the incorrect form being pointed to can cause this behavior.

Resolution

  • Ensure that you are using the Kofax version of the Invoice Entry form. This can be done using the following steps:
    1. Open the invoice form
    2. Select Help - About Oracle Applications
    3. Scroll down to the section "Current Form" under form version, ensure that the version number ends in 170
  • Double check the forms integration steps for your version of Markview per the installation guide. Markview Product Documentation

Keywords: work-bench, work bench