Skip to main content
Kofax

Oracle Apps R12.x - Using the 'Open Work Item' button in the Working Folder and then attempting to search for a new Invoice in the Invoice Workbench does not work

Summary

12876

Applies To

  • ERP System: Oracle R12.x MarkView
  • Version: 7.x, 8.x

Behavior

  • Using the 'Open Work Item' button in the Working Folder and then searching for a new Invoice in the Invoice Workbench does not work.
  • The reproduce steps for the behaviour are similar to:
    • Invoke Working Folder Form
    • Click 'Open Work Item' for a document and the Invoice details opens up in the Invoice Workbench form
    • After this searching for any other Invoice on the same Invoice Workbench form does not yield the expected result

Known Causes

  • This behavior is actually related to the following Oracle functionality and bug report and Oracle has actually confirmed this is working as they intended:
    • Bug 12757492 : CAN DRILL DOWN FROM VIEW JOURNAL LINES TO INVOICE WORKBENCH AND DO BILND QUERY T
    • R12: Forms Added To Navigator Not Behaving Correctly after AP RPC patches (Doc ID 1672333.1)

Resolution

  • Per Oracle, this is the intended functionality of the Oracle EBS application. To search for subsequent invoices, Oracle indicates you need to close and reopen the Invoice Workbench form

Keywords: Oracle, R12, Open Work Item, Working Folder, Invoice Workbench

  • Was this article helpful?