Create a new Archive Manager:
The following steps can be taken to create a new Process Manager and assign the 'Archive' event to the new manager:
- Log onto MarkView Home and go to Process Admin.
- Under the Managers tab create a new manager named 'Archive Manager'
- Under the Event Types choose the 'Archive' event and Set the Event Mode to Asynchronous
- Under Manager Event Assignments add the 'Archive Manager' and delete the other Managers associated with the 'Archive' event.
Cleanup Indexes after issue has been resolved:
After a large number of events have built up in the sf_event_alert and sf_event_alert_property_value tables the indexes may need to be rebuilt. The instructions in the following Support Web Answer should be followed in order to rebuild these indexes:
As always you will want to follow Industry Standard Best practices and apply these changes in a Non- Production environment before making any changes to your Production environment.