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MarkView Project Rebilling - What diagnostic steps should I follow and what information should I gather when there is an issue with MarkView Project Rebilling?

Summary

4635

Applies To

  • ERP System : Oracle
  • MarkView Version: 5.5 and higher

Overview

Projects Re-Billing is used in conjunction with the MarkView Accounts Payable for Oracle solution and optionally with MarkView Expense Management for Oracle and MarkView Accounts Receivable for Oracle. Upon creation and/or approval of the Draft Invoice within Oracle Projects, MarkView initiates a process to compile all associated MarkView document pages into a single document to facilitate the re-billing process. MarkView documents eligible for inclusion are those associated with Payables (AP Invoice) and Projects (Expenditure and Expenditure Item) records.

Troubleshooting Steps

If you encounter an issue with the MarkView Projects Re-Billing, please perform the following steps:

Verify the MarkView documents which are linked to specific project

  • If there is a question in regards to the document which have been attached to a specific project please use the SQL scripts which have been attached to the incident below. 
    Please note these scripts should be run in the Oracle Apps schema.
    • Please execute expenditure_item.sql to obtain the expenditure_item_id. The project_id and daft_invoice_number is required to execute this script.
    • Please execute document_query.sql to obtain all of the document_ids associated with the expenditure_item_id determined in the above bullet. The expenditure_item_id is required to execute this script.

Keywords: troubleshoot project rebilling, troubleshooting, problem, general, minimum, information

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