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Kofax

MarkView Scan - Barcode values not detected and ORA-20887 error raised when cover page is discarded

Summary

3904

Applies To

  • ERP System: All
  • MarkView Version: 6.4 and earlier.

Behavior

  • Whilst running MarkView Scan using barcode pages as document separators and discarding the separator pages, the barcode values are not being recognized resulting in and ORA-20887 "This document type requires a cover page barcode." error.
  • How can MarkView Scan be configured to discard the page, but still use the barcode values?

Known Causes

  • When you are setting up a scan station and you are using barcode separators, you can select whether or not you want to discard the barcoded cover page or not.
  • If you don't have the following parameter in the MARKVIEW.INI ...
    SaveDiscardedBarcodesOnPage1_YesNo=Yes
  • ...then MarkView Scan will not remember the barcode properties after it discards the page and proper recognition will not occur.

Resolution

  • Add the following parameter to MARKVIEW.INI:
    SaveDiscardedBarcodesOnPage1_YesNo=Yes

Keywords: SaveDiscardedBarcodesOnPage1, bar code, recognition, coverpage, markview.ini, separator, separater, ORA-20887