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Kofax

MarkView Scan - Scanner Error Out of Paper CDT009: Load more paper to continue scanning.

Summary

3905

Applies To

  • ERP System: All
  • MarkView Version: 6.4 and Earlier

Behavior

  • The following error is received as a pop-up from VirtualRescan Auto Resolve Manager every time you scan a batch:
    Scanner Error Out of Paper CDT009: Load more paper to continue scanning.

Resolution

  • You can change the "Out of Paper Error" setting from "Auto Resolve" to "Return Error" using the following steps.
  • When MarkView Scan is running, the VRS icon is displayed in System Tray.
    1. Right-click on the VRS icon and select the Admin Utility option
    2. When the VRS Administration Utility is displayed select the Errors tab.
    3. Note that the current Action assigned to the Out of Paper error is normally set to Auto Resolve.
    4. Click on the Action option for the Out of Paper error and change it to Return Error.
    5. Click on the Save button to close the VRS Administration Utility.
    6. Close the VCDemo or ScanDemo program.
  • Please contact technical support if you continue to have problems.

Keywords: Scanner, Out of Paper, CDT009:, Load more paper to continue scanning, error, scan, kofax