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Kofax

MarkView Scan - error 20125 while selecting device

Summary

3828

Applies To

  • ERP System: All
  • MarkView Version: 6.4 and earlier

Behavior

  • MarkView Scan reports '20125: Error 20125 occured while selecting device'
  • The user can logon to MarkView Scan and create a new MarkView Scan batch, but is unable to scan.

Known Causes

  • The error 20125 is consistent with an error state on the card on the scanner.

Resolution

Keywords: 20125